Introduction

These Terms and Conditions govern the use of the Infionis Ltd website and any interactions with Infionis through this website. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you must discontinue use of the website.

Infionis Ltd is an independent consultancy specialising in structured transformation across complex digital environments. Infionis operates fully remotely and does not access client systems, third‑party systems, or client‑owned software platforms.

Definitions

Infionis refers to Infionis Ltd. Website refers to the Infionis website and all content published on it. User refers to any individual or organisation accessing or using the Website. Services refers to consultancy services provided by Infionis, defined in the Master Services Agreement and Client Contract. Content refers to all text, graphics, documents, images, and materials published on the Website.

Use of the Website

Users may access and use the Website for lawful purposes only. Users must not attempt to gain unauthorised access, distribute harmful or malicious content, copy or reproduce Website content without permission, or use Website content for commercial purposes without written consent. Infionis may update or modify the Website at any time without notice.

Project Case Disclaimer

The project case studies presented on this website are derived from real professional experience but are fully anonymised, generalised, and non‑specific. They do not reference, identify, or describe any actual organisation, client, employer, or project. All details have been adapted, modified, or abstracted to remove any confidential, proprietary, or sensitive information. Any resemblance to actual companies, individuals, or engagements is coincidental. These case studies are provided solely to illustrate Infionis’ consulting approach, capabilities, and professional standards.

Images

All images on this website include AI‑generated people and scenes created solely for Infionis’ brand and digital experience. These individuals are fictional and not intended to represent any real person. Any resemblance to actual persons, living or deceased, is entirely coincidental. These visuals are used only for illustrative purposes to support Infionis’ messaging and design.

Website Content Accuracy

Infionis aims to ensure that Website content is accurate, structured, and up to date. However, content is provided for general information only and does not constitute professional advice. Infionis does not guarantee completeness or accuracy of Website content and is not liable for reliance placed on it. Any engagement with Infionis Services is governed strictly by the Master Services Agreement and Client Contract.

Consultancy Services

Website content describing Infionis Services is informational only. All consultancy engagements require a signed Master Services Agreement and a signed Client Contract. Scope, deliverables, timelines, and fees are defined within the Client Contract and governed by the Master Services Agreement. Website content does not form part of any contractual agreement.

Use of External Specialists and Partners

Infionis may work with external companies, independent specialists, or contractors to support the delivery of Services. These partners may be introduced at any stage of an engagement - including at the outset or during the course of a project - where their expertise is required to maintain structured delivery and continuity. All external specialists operate under Infionis’ governance, methodologies, and disciplined controls. They do not access client systems, client‑owned platforms, or client data. Infionis remains responsible for coordinating all activities carried out by external partners unless a separate agreement is established directly between the client and the external organisation.

The introduction of external specialists does not alter Infionis’ operating boundaries, consultancy status, or the terms defined within the Master Services Agreement and Client Contract.

Operating Boundaries

Infionis operates within strict boundaries, including fully remote consultancy, no access to client systems, no use of client tools or platforms, no storage or retention of client data beyond communication requirements, secure email communication only, independent consultancy status, and use of Infionis methodologies, tools, and applications only. These boundaries apply to all Services and interactions.

Intellectual Property

Infionis owns all Website content. Users may not copy, reproduce, modify, distribute, republish, or commercially exploit any Website content without written permission.

Limitation of Liability

Infionis is not liable for indirect or consequential loss, loss of profit, revenue, or opportunity, reliance on Website content, technical issues affecting Website access, or third‑party links or external content. The Website is provided on an “as is” and “as available” basis.

Third‑Party Links

The Website may contain links to third‑party websites. Infionis does not control third‑party websites, is not responsible for their content, and is not liable for any loss arising from their use. Users access third‑party websites at their own risk.

Privacy and Data Handling

Infionis does not access client systems, process client data within client or third‑party platforms, or retain client data beyond what is necessary for communication. Website interactions may involve basic contact information submitted through forms. This is handled in accordance with the Infionis Privacy Policy.

Cookies

The Website may use cookies to support basic functionality. Details are provided in the Infionis Cookie Policy.

Limitation on Claims

Any claim relating to Website use must be raised in writing, documented, supported by evidence, and submitted within 30 days of the event giving rise to the claim. No claim may be raised after 30 days or after termination or expiry of any contractual relationship with Infionis. Claims raised outside these periods are invalid, unenforceable, and permanently barred.

Changes to These Terms

Infionis may update these Terms and Conditions at any time. Continued use of the Website indicates acceptance of updated terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions regarding these Terms and Conditions, please contact Infionis through the Contact page on the Website.